Zanele is a very kind person, who focuses more on what she does. I love people and respect them, the skills that I have my include listening skill which is one of the most important skills when you are the helper. Listening skills include understanding the client's feelings and also what is behind their story. Another skill is empathy, as a counselor, this is very important, as you require to listen and at the same time empathize with your clients. In this way, I tried by my all mean to put my self in a clint's situation to get an understanding of what they are going through.