In my current profession as a Business Development Manager/Office Manager at Turbo Emissions Controls SA, customer satisfaction is key. I persistently exceeded researching prospective accounts in targeted markets, persuading leads and followed through to multiple successful agreements and contracts. I have successfully taught strategic knowledge of target markets, including industry, company contacts and which market strategies can be utilized to attract solid Clientele. In the many years of been in a Development Managerial field, I believe that I have the expertise, knowledge and skill to make a lasting impression especially in the position advertised. As a former Computer Lab Manager, IT Admin, Staff IT Support at Wits Business School(WBS), I have had extensive experience in the following: Supervise all personnel assigned, recommending selection, promotion and discharge as appropriate. Develop and manage the department budget, approving all expenditures. Communicate closely and cooperate with information technology technicians. Create and maintain software images for computer labs and classrooms. Support hardware maintenance in computer labs, classrooms and staff. Purchase and install new instructional technology equipment. Research, test, and deploy software updates and new applications. Schedule and maintain student availability to open computer labs. Communicate closely and cooperate with faculty to address their needs. Help desk duties for student access to campus network resources. Help desk troubleshooting for Staff and Students. Train faculty and staff in use of classroom instructional technology. Purchase and install printer cartridges in computer labs. Scan for new classroom and instructional technologies and review their applicability to ECC and maintained classroom instructional technology inventory.