• A self-starter and quick learner who possesses a versatile skill set with over 18 years of experience in Senior Administration: Specialising in Client Liaison; Customer Relations Management; Complaint Resolution; Costing; Claims; Accounts – Reconciliation, Debtors and Creditors; Sales; Management; Logistics and written and oral communication • Recognized skills in mentoring and mediating between employees and in leading team projects • Trained and experienced in resolving customer complaints and promoting conflict resolution • Extensive experience and Training in the Costing, Claims, Sales, Finance and Administration Fields as a Service Admin Team Leader, Personal Assistant, Creditors Clerk, HR Officer, Data Capturer and Collator and Logistics Branch Consultant