I have been working in the Hospitality industry as an admin manager for the past 10 years and prior to this 10 years’ experience in warehousing and stock control. During this time, I have acquired a wide range of knowledge and skills that will allow me to contribute immensely towards the success of any company. With my 20+ years of experience in office administration and guest/ customer relations, I have learned to communicate effectively with both clients and colleagues in a courteous and professional manner. I work effectively within a team or independently to accomplish key objectives. I have the ability to appropriately delegate or assign work and tasks to junior staff members. I strive to provide outstanding customer/client service at all times, including dealing with customer/client queries and complaints. I am skilled in dealing with numbers, figures, and calculations in a financial context and having excellent knowledge of information technology (IT), including Microsoft Office and financial software & systems. I am comfortable in producing detailed financial statements related to the organization’s income and expenditure for a given period in the future and producing detailed financial reports, statements, and presentations. I am skilled in writing clear and concise reports, documents, emails, and letters and have the ability to type-up large amounts of data into electronic systems without mistakes. I am also able to organize folders, documentation, projects, tasks, and business activities in a timeous fashion. Though time is crucial, I strive to ensure that no “small details” are overlooked during tasks, activities, and projects.