I have 5 years’ experience within the information Technology industry. In 2009 I acquired my software specialist’s certificate which jump started my career, in 2017 I acquired my National certificate in Technical support along with Microsoft Dynamic CRM for application consultants, Microsoft Dynamic CRM for developers and a Microsoft Dynamic CRM for technical specialists’ certificates and in 2020 acquired my Salesforce administration certificate which is recognised internationally. I currently have 1.5 years’ experience working as Salesforce CRM consultant, involved in the implementation of Objects, writing Visualforce Pages, Fields, Relationships, Page Layouts, Record Types, Validation Rules and creating Business logic like http://www.******.*** Security, Workflows & Approval Process.