Dear Sir/Madam Please accept my enclosed application for the position. Having read through the job requirements, I am thrilled to be applying for this position, as my many years of experience and skillsets match the requirements you are looking for. In the last 6 years within Sanlam, I am valued as a key role player and pillar of support to my Contact Centre Manager and her team of line managers in the Sanlam Direct Sales Environment. I also am responsible to support the Senior Management Team and Head of Business as a secondary task when the admin assistant is on leave. My responsibilities include Researching and problem solving; collating of feedback on follow up tasks and actions, and drafting up reports on the VICI system. Logging Incident request on behalf of the call center, engaging with stakeholders [both internal and external to the company] as well as minute taking. Some of my other tasks include planning and executing large events for a 220 seater Sales Contact Centre. Arranging of smaller quarterly awards ceremonies and team building sessions. Assist with driving target achievement in the contact center by arranging competitions and incentives sourcing prizes within a budget to support daily sales achievements. Management of the Petty cash and account payments as well as SAP training capturing form part of my current portfolio. Allow me to highlight some of my achievements which reflect why I am the most suitable candidate for the role: • I have trained and vested 3 administrative assistants [newly appointed in our department] ensuring that they pay explicit attention to company policies and minute details. • Maintained utmost discretion whilst dealing with sensitive matters. Including minute taking and arranging hearings and probation meetings. • Typed documents such as correspondence; drafts; memos and emails and prepare monthly reports for my manager as well as the Contact Centre. My resume goes into more detail about my daily duties and achievements during my tenure as an administrative assistant at different companies. However, I believe that these points demonstrate that I am capable of and have the ability to perform major administrative assistant duties. I would love to have the opportunity to join the team within SPF Distribution Intermediaries and use my skillset to create an efficient, stress free office environment for the all within the team. I believe that I both meet and can exceed the expectations that you have for the person fulfilling this role. I look forward to speaking more with you about my candidacy. Feel free to contact me at any time. Regards Taren Baatjes