I have worked in all levels of hospitality, so I know what it takes to be an effective manager. I am a dedicated and diligent Business Hospitality Sales Manager with an array of transferable skills. Diverse roles I have held include those of lower-level hospitality and service to Franchise and large-scale management with results-driven organizations. I am quick to grasp new ideas and concepts whilst identifying key improvements to working practices and procedures to maximize efficiency and profitability without compromising quality of service. Proven in effectively developing and monitoring key performance indicators and interpreting business analytics. I’m honest, energetic, disciplined, creative, hardworking & trustworthy. I utilize robust interpersonal skills and communicative abilities to build positive and long lasting relationships with guests, key stakeholders and the wider business community. I enjoy being part of a successful and productive multi-cultural team and thrives in highly pressurized and challenging working environments. I’m a goal-setting problem solver with exceptional leadership skills. A professional who is extremely well organized, highly motivated and detail oriented.