As the office manager/ receptionist at various physiotherapy practices I have broad administrative experience. The range of responsibilities in my positions included making appointments, diary management, submitting to medical aids, taking payments and looking after petty cash, invoicing and paying accounts, ordering stock and seeing to maintenance and repairs, among others. The jobs called for the ability to multi-task, work well independently and as part of a team, be organised and efficient, be a good communicator, pay attention to detail and be friendly and diplomatic. I have excellent people skills and an easy-going temperament, I get on with everybody and I remain calm under pressure – all useful assets in the workplace.