National Diploma Information Technology, majoring in Software Development. I am currently employed as a Business Analyst. The role is responsible for requirements elicitation, business process modelling, API identification, Fields mapping from API to UI using general standard for telecommunication (TMF), defining User stories and acceptance criteria, gab analysis, UI analysis, defining test cases, writing test reports, testing, and testing lead. I am an easy-going person with good analytical and interpersonal skills, willing to learn and work in teams. Ability to work under pressure.