I am currently employed at Public Safety Licensing and Fines Administration, admin Officer to director licensing. I also have 13 years’ experience in administration within the City of Johannesburg, and have 5 years knowledge of customer services and apply Batho Pele principles on my daily duties. I have experience in Document Management/tracking, Diary Management, Compiling directors evidence file (performance file) and auditing the direct repots evidence files, report writing and screening, Minutes taking and coordination of meetings, Request for quotations, Follow-up on service providers queries, processing of invoices and checking SCM compliance to invoices and purchasing requests, Auditing of Performance file (scorecard), attendance registers, Standby and Overtime and activity reports of the sub-directorates, Management of the Movement of Assets within the directorate and coordinating all corresponce within the office. I also have experience in community outreach activities as I worked and participated in Public Safety Disaster management community outreach and education activities. The Skills I acquired include telephone adequate, conflict resolution, time management, attention to detail, customer satisfaction, working as a team etc. I am willing to learn and believe that I will contribute good value to your department through the determination, assertiveness and experience.