I hold a National Certification in IT: System Support and am busy writing exams towards completing the Microsoft Certified Solutions Associate (MCSA) qualification. I already have obtained the Microsoft Certified Professional (MCP) and Microsoft Certified Technology Specialist (MCTS) certifications on Server 2003 and Server 2008. I continue to seek opportunities to advance my skills. My experience brings a broad spectrum of exposure. It has added a wealth of knowledge; understand and troubleshooting skills, especially when exposed to unfamiliar situations and being creative. The environments I’ve been exposed to have also helped me grow in the ability to guide customers of various backgrounds and interpreting their needs so that a solution that exceeds their expectations is attained. Yours sincerely NC Bhengu