 COVER LETTER FOR NKOSINATHI HUDSON NDLOVU Names: Nkosinathi Hudson Surname: Ndlovu Nationality: South African I.D Number: (***)-***-****0 Contact: C: (***)-***-**** W: (***)-***-**** or ****@*****.***  ERSONAL PROFILE I am a 46 yrs. old gentleman who is traditional married with 4 kids. I live at a rented apartment at Cosmo City in Randburg, Johannesburg. I have no criminal offence and my health is excellent. I have a code 8 drivers’ licence and own a car. I studied Graphic Design course at Boston College at Sandton City 2003 but 2 Year Diploma course not complete due to financial problems. I Studied Higher Certificate in Business Management Course (HCBM) with IQ Academy 2020 but did not complete all subjects.  MY CARRER IN HOSPITALITY Studied catering courses with Russel catering services in 1998 Obtained my certificate after doing 3 months practical at Balalaika Hotel in Sandton. Started working in restaurants as a Barman in 1999 at Village walk in Sandton. Got my matric 2002 then studied Graphic design at Boston College and did not complete the course due to financial problems. Started working part time as a waiter at Primi Piatti Restaurant Rosebank in 2003 trying to raise funds for completing my studies. Did not complete my course due to demand at workplace and quick promotion given to me. Was ranked a head waiter in within a year at Primi Piatti on my first year on arrival. Worked as a waiter for 3 years and started looking for future growth and applied for a management position at a new opening Primi Piatti store in Sunning hill. Was appointed for FOH Manager position and was trained with the opening crew. Worked for one year as FOH Manager and was offered a position at Primi Piatti Windhoek in Namibia as a Restaurant General Manager. Primi Windhoek was a 300-seater store with a target One Million rands every month. Regular meetings and training plans made us successful in achieving targets and goals. We regularly served Namibian President Pohamba family, they liked our restaurant for class and style. I did a lot of adults and kid’s fun events and promotions during this time. Deena Chetty my Boss was a great man, he always gave me support and appreciated me. Left Primi Piatti Windhoek in 2009 due to work permit expired. Started working at Primi Piatti Design Quarters in Fourways where I was offered a FOH General Manager position by the owner John Sanie. Primi Piatti Design Quarters was an upmarket restaurant where class and style were shown by guests. Store target R1.5 million Did a second phase training to improve the standards immediately after my appointment. The service levels and food quality were so improved that the monthly turn over great after that, which made me be recognised by the Owner John Sanie at most of our managers meetings. Left Primi Piatti Design Quarters in 2011 to work at Primi Piatti Melrose with my ex-boss Deena Chetty who bought a new store there who offered me better earnings and a chance of getting shares. We made some new planning on fixing everything in a short time and some monthly incentives were given for achieving standards. I left Primi Piatti Melrose Arch end of 2012 during festive season to Cape town to train as Area Manager by Primi Head office who saw a great potential in me and other two managers from other stores. We were then moved to Cape town to train as Johannesburg Area Managers at Primi Waterfront, Primi Camps Bay and Primi Sea point. We worked under management of the Franchise owners of Primi Piatti, Francesco Zanasi and Peter Castle who were having 34 stores by then. We enjoyed a great pleasure of working at the Head office with the whole office crew next to us. We learnt how to do Reports, VIP Payroll, Clocking system, Food cost control, Equipment management, Menu pricing and breakdown, Marketing and doing promotions and events. Worked in Cape town for six months and was transferred to Primi Piatti East London due to a position available. Started working in East London beginning of 2013 as Restaurant Operations Manager. During my arrival at East London there was a lot of work because of the store situation. The store was about to close due to Royalties and suppliers owed a lot of money. I believed that I will change the things around trusting my experience and knowledge. We levelled all payments problems with suppliers in within a year of my arrival, that made us safe to closing the Restaurant. Eastern Cape being one of the places with high volumes of strikes and labour issues, I managed to discipline according to Labour Relation Act Laws to get it right. Resigned at Primi Piatti East London September 2015 after getting tired of working for the same Brand without earning enough for my living standards. Started working at Blue Lagoon Hotel at the Noahoon Beach at Beacon Bay as F&B Manager and Duty Manager. The Hotel was having 240 rooms and was always full during festive season. There was 3 functioning Bars and 2 restaurants in site opened daily, 3 Conference rooms in site. My shifts were running 14hrs - 16hrs shifts every weekend due to events finishing at 4am in the morning. I was held accountable on managing the whole Hotel from Reception staff to cleaning staff while on duty. Managed cash-ups more than a Million Rands turnover a day for all outlets in the Hotel. Managed more than 18 weddings who booked for end of year 2015 as Manager on Duty. Resigned and moved to Joburg to join my family and take new challenges where jobs competition was paying far much better for same positions in East London. I applied for a job at Nandos and KFC as Restaurant General Manager during my arrival in Joburg. Nandos offered me something immediately while KFC took long to respond. After 5 Months in Nandos, KFC offered me a post to start training at KFC Krugersdorp branch. The reason I left Nandos to KFC was due to benefits offered by KFC being far away better and also saw a big growth coming to me from KFC as it is an international company and interviews done professional and world class. Started working in KFC on the 1 August 2016 till 24 October 2019 Got my Shift Supervisor certificate in first 4 months, then Restaurant Manager certificate after 6 months, and final I got Restaurant General Manager certificate after 9 months. Completed 340 online modules on KFC Learning Zone. Trained in 7 KFC stores then was appointed at KFC Douglas dale Drive Thru store from October 2017 till January 2019. Store target was R1.2 million Due to my non stopping growth, I was then assigned to a 24Hr Drive Thru store in Emmarentia to help the store with was not doing well. Transferred to KFC Emmarentia midyear 2019, where I achieved best BSC results. I was ready to be trained as an Area Coach to manage 5 stores at the beginning of January 2020. The reason why I left KF C is because of a good offer at Husser Grill. Started working at Husser Grill October 2019 as Operations General Manager. I was appointed to open a new branch at Silver Star Casino. I recruited the whole Team of 60 members from scratch and made sure they were ready to open a new store by beginning of December 2020. We opened a new store as planned as soon as we opened by Bosses brought their friend to be my new Boss and was pushed away by being given very long shifts without day offs. Left Husser Grill February 2020 to start to start my own butchery business online. Worked for a year with my business doing very well, then the economy went down which caused me to close and look for a job again. Worked at Torero as a Restaurants General Manager and left to bury by parents who both passed away at the same time. This took the whole month and when I came back the company was struggling has now working 3 days a week, I then decided to move February 2023. Got an offer as Restaurant General Manager at Taste & Heritage at Centurion branch. I started working at Taste & Heritage March 2023 till present Moment. JOB PROFILE DUTIES Recruitment & Team development and grooming. Disciplinary hearings & Coaching and Pushing results on speed at Front counter and Drive Thru. Learning zone, Training & Evaluation of all Team on product knowledge and procedures. Food Gap/COS control. Weekly reporting, weekly meetings and Head office support & Daily banking and cash ups. Store Compliance and Audits specialists or Mystery dinner action plans Store operations and Setting targets & Managing budget and sticking to it as required by BSC. Ticket driving and Customer service enforcement. Managing all cash shortages stock variances Profit & Loss Financial statements and action plan Equipment weekly checking and logging of calls on maintenance required. In charge of OHS File. Maintaining Health and Safety environment & Has First Aid and Fire fighter certificates. Familiar with Power point, Excel, Word, Emails, Photoshop, Drawing, creating new docs, Telephone etiquette, business language, Social Media rules and dealing with crisis. My strength is; I am an expert person, who is leading by heart and is self-motivated. My weakness is; I hate failing always that I end up hurting myself pushing hard to win.  REFERENCES 1. Imminent Zikhali (HR/Admin Manager - Primi Head Office) Contact Numbers: (***)-***-**** 2. Deejee Swanepoel (Area Manager - KFC Johannesburg) Contact Number: (***)-***-**** 2. Eugene (HR Manager – Taste & Heritage) Contact Number: (***)-***-****