Dear Madam/Sir, I currently manage a R1.9 billiion revenue per annum P&L for Telkom BCX within the Eastern Region. Revenue contributions are from both Information Technologies and Telecommunications services within the territory. Manage multi-tenant client production systems that compute in excess of R55 billion annually in Data Centers. Managed R1 billion design, deployment and go-live SAP elastic cloud production systems for Walmart subsidiary within Data Centers. I have a strong affinity and proven track record for managing both operations and sales. Departments/Lines of business managed: • Data Centre Facilities & Cloud Platform Services • Networking & Comms (Voice & Internet) – Clients & DC • Unix, Mainframe, Wintel & Messaging Platforms • Database & Storage Manage Platforms • Security & Firewalling platforms • End User Computing – Desktop Support • Network Maintenance & Support • Customer Call Center in BMC Helix Cloud Furthermore, the Data Centers I manage are 2 x Tier III Data Centers deployed in high availability and 1 x Tier II within the region. Cloud platforms hosted and managed within the Data Centers are Fujitsu Elastic Cloud Orchestration for both Fujitsu FFO (Flex Frame Orchestrator for SAP instances) and Fujitsu VCF (VMWare Cloud Foundation). BCX Cloud foundation across Data Centers built on Cisco ACI and Cisco UCS Hyperflex. Management oversite includes End User Computing and Call Centre Service Desk business within region. Mentoring and motivating a mobile Work-From-Home (WFH) workforce has become critical with the current pandemic and therefore I drive various strategies in this respect to ensure the requisite levels of productivity. Coaching and mentoring is a key driver in keeping team members motivated and valued. Maintain, test and manage BCX region’s Business Continuity Plan. Manage annual client risk, governance and compliance audits from their respective audit companies, including Walmart Global. Include interfacing and necessary remediation with client Global Security Operations Centers (SOC). Have over 25 years proven track record in designing, deploying and managing client Information & Communications & Technologies (ICT). Strong business management and business strategy experience, including re-engineering or modernization of systems. Have a well-developed understand in dealing with client & partner stakeholders, both internal and external. I have successfully managed application development/deployment teams, including ERP (IBM, SAP, Oracle, Microsoft, & Bespoke). I have been exposed to a significantly large number of contract and service level agreement negotiations and the management thereof. I believe my passion to walk the journey with my clients, client satisfaction, passion for business, hands-on experience in managing diverse teams, coupled with my developed skill-sets would be a valuable contributor to any organization. Please feel free to contact me at any time at my details below. Yours faithfully, Navin Radhalal (***)-***-**** http://www.******.***