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nanziwe k.

Quality Assurance Officer

  • Hourly rate: R250 /hr
  • Experience: 7 Years

About nanziwe

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I am self motivated and working hard to ensure that contact centre agents are professional. I train and develop and mentor agents. Skill training and data analysis is part of my daily job. Identifying the risk and closing the gap is my strongest point. Reporting and conducting my doffice administration duties. I have experience in managing and leading the team to ensure that SLA is achieved.

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