o As a freelance copy-editor and proofreader, learning to handle the requirements of clients in a professional manner by providing premium customer service, while engaging with their writing in a way that ensures that clients are satisfied with the service they receive, is paramount to ensuring good service. Being a freelance editor entails managing requests, quotes and client requests for services, and in addition to managing social media accounts and bolstering brand recognition through consistent social media posts and engagement. I do freelance editing under the trading name ‘Inscribed Copy Editing and Proofreading’, which has its website and email domain, and therefore exists as its own independent brand. My clients include the Rhodes Fine Art Department, NetFlorist, and various university postgraduate students. I am also an associate member of the Southern African Freelancers’ Association (SAFREA), a professional association that advocates for and supports freelance workers in the communications fields.