MMADI PROMISE NETSIANDA 103 Clydesdale street Contact no: (***)-***-****/(***)-***-**** PROFESSIONAL SUMMARY A pleasant, professional and proficient administrator who has long record of accomplishment of ensuring things runs smoothly behind the scenes of a busy office. Mmadi is an effective team member who has ability to meet deadlines and ensure that the highest standard of office are maintained at all times. Mmadi has experience of working with general public both face to face and over the telephone, above all I am always go that extra mile to get things done. Right now, I am looking to work for a company that offers excellent opportunities for personal and professional development. PROFESSIONAL QUALIFICATION National Diploma in Office Management BTECH Degree in Office Management Certificate in Computer Literacy Certificate in Batho Pele Training Postgraduate Diploma in Administration Information Management ( Currently studying) KEY SKILLS AND Competencies Well organized and be able to priorities work in an efficient manner. Strong communication skills, both verbally and written. Good typing skills and note taking skills i.e minimum of 30 words per minute. Providing high quality customer service. Good level of numeracy Good at jugging task and priorities Resolve and managing queries to closure Excellent attention to detail.