My name is Masego Mosime I black female and I hold a Bachelors of Commerce degree majoring in Marketing Management from the University of North West, as well as an NQF Level 6 Short Course Certificate Majoring in Human Resources Hiring Practices from the University Of South Africa (UNISA) and an NQF 5 Certificate in Management Development from Milpark Business College. A combination of factors including; a variety of positions held in the past, extensive customer service experience and an innate sense of adapting to an independent or team oriented environment, leads me to believe that I would be a prime candidate for the position being offered. The positions that compose my employment history and formal education have exposed me to many key facets of working in a healthy, prospering business environment. In return it has made me knowledgeable in areas, but not limited to, retention, hiring, performance management, operations, employee relations, quality customer service. I am a conscientious employee, with an ability to communicate with both my co-workers and customers professionally, efficiently and with a great team oriented attitude. Thus, I will prove to be an asset to your company. I can assure you that my work experience will help me achieve all goals expected of me.