I'm Lungelo Nompumelelo Shabalala A 33 year old young lady with working experience in facilitator / customer service environment. My current role as Team Leader in facilitating interns has provided me with advanced facilitating, customer service, and administrative skills. I’m a strategic, analytical and innovative thinker, also a highly motivated and organised individual. I am accustomed to working in a high pressure environment where accuracy and attention to detail are essential, I also possess a high degree of professionalism, maturity, loyalty, confidentiality and the ability to communicate effectively at all levels. I am a proactive team player who can also work independently.