im currently working as a debt counsellor, deal with customer service on a daily bases. I have done the following in my working experience 1. Reception 2. customer service 3. admin 4. client liaison 5. collections of monies 6. counselling clients with debt issues 7. ms office 9. itc checks 10. drafting of proposals 11. court document drafting 12. after care management 13. creditor liaison 14. everything pertaining to the debt counselling field