I’m Lerato Selepe, and I have a strong foundation in customer service and telecommunications, where I’ve honed my skills in communication, problem-solving, and managing customer relationships. Recently, I decided to expand my career into digital marketing, and I now hold two HubSpot Academy certifications in Social Media Marketing II and Social Media Certified. While I’m still at the entry level in social media marketing, I’m eager to apply my customer service background and fresh marketing knowledge to help businesses grow their online presence. In my previous roles, I’ve developed a strong ability to listen to customer needs, manage inquiries, and provide solutions in a timely and professional manner. These skills have proven valuable when dealing with clients and understanding how to craft content and campaigns that resonate with different audiences. I am passionate about learning and excited to build my experience in social media marketing to enhance brand visibility, foster online communities, and drive results for clients.