Manageress: Acting as telephonic consultant; Correspondence with clients and supplier; Customer care; Problem solving; Stock maintenance. Administration: Telephonic consultations with clients and suppliers; Sales; Customer care; General typing and Data entry. Secretarial skills: Giving quotations; Billing; Manage reception; General typing; General administration tasks and appointments. Sales consulting: Acting as receptionist; Telephonic consultations with clients; Correspondence with clients; Sales and customer care.  Typing (40 wpm);  Microsoft Excel;  Microsoft Word;  Microsoft PowerPoint;  Microsoft Office;  Microsoft Publisher;  Sending and receiving of e-mails & internet;  Proteus-Point of sale  Fincon-Point of sale;  Platinum-Point of sale;  Cisteck-Point of sale.  Pastel - Invoices, Quotations, Statements, Customer Journals, Purchase Orders, Suppliers Invoices, Supplier Journals, Cash Book, Bank Reconciliation.