RONEL (LAYLA) DELJION To Whom It May Concern: I hereby apply for the position as advertised. I believe that my current and previous positions have provided me with the experience and skills to be considered as a candidate. I have been responsible for the management of multiple software solution project roll-outs in conjunction with the program and project team leads. I have experience in requirement gathering, system analysis, process mapping, reporting and documentation with an understanding of structured analysis methodologies including data modelling and use case analysis. I have worked closely with Executive and Senior management to prioritize Services/design projects without sacrificing the operational requirements and service stability. I believe I possess strong analytical, logical, interpersonal and communications skills with a proven track record of completing all tasks as required. I am dedicated to providing the highest qualities and services. Because of my nature, I am committed to continuous self-improvement through empowerment and knowledge. I am also open to suggestions and will pursue all tasks assigned to me with energy and drive. I am a relentless and versatile learner who is open to change and who enjoys the challenge of unfamiliar tasks. My current position has allowed me to liaise and establish relationships with both internal and external clients. I have gained invaluable insight into Point of Sale, Order-to-Cash, Product Management, and Customer Care business processes within the Telecommunications sector. As a result of my experience, I know my strengths, weaknesses, opportunities, and limits. I am open to criticism and will gain insight from my mistakes. I can learn new skills be it industry, company or product-related. I believe that I will be a valuable asset to any company or team if given the opportunity. Thank you for your time and consideration. I would welcome the opportunity to personally discuss my potential contributions to the company with you. Sincerely, Ronel (Layla) Deljion