APPLICATION FOR POST AS CALL CENTRE AGENT With reference to the position as Call Centre Agent advertised. After reading the advertisement and understanding what type of applicant you’re looking for. I found that I am the rightful person with the right skills and bit more. I am able to meet all of the requirements for the position. In 2013 May to 2013 December I worked as Waitress at Spur, its when I started to deal with customers and 2015 June to December 2015 I worked as Production Assistant at Black Pen Production, assisting team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, and administration work. In 2016 August I started working for Tele Tech as a Call Centre Sale Agent for ABSA bank. I consider myself an enthusiastic, hard working individual, who handles stressful situations in a calm manner, friendly. Self discipline, energetic good listener willing to work under pressure and willing to learn and high level of http://www.******.*** organizational skills, computer literacy, I can work as part of a team and service driven to work in call Centre . Flexible, efficient, confident and open to take on new challenges. I hope that you will find my application favourable and would like to meet with me to discuss my application. To contact me to set up an interview, I can be reached at (***)-***-**** / (***)-***-****. I have attached my CV and copies. I am looking forward to hear from you in this regard. Yours faithfully Kelebogile Mokoena (Miss)