am KebaM, based in South Africa, as a customer service Advisor, I have taken classes with impulse courses:Empathetic Listener and Virtual Assistant,I have a basic understanding of google calender,google docs,google sheets. I have an understanding of slack and trello platform, Learnt a lot about how to listen with empathy. I bring with me 9 years of experience in providing top support to clients across various industries. I am highly skilled in handling customer inquiries, resolving issues, and ensuring customer satisfaction. I take pride in my ability to communicate clearly and professionally with customers, and I am known for my patience and empathy when dealing with my customers, and I am committed to delivering exceptional customer service at all times.I am dedicated to building strong relationships with clients and customers, and I am always looking for ways to improve the customer experience and exceed expectations. I am reliable, organized, and detail-oriented, and I am passionate about helping customers and providing them with a positive and successful experience.