Hi! Thank you so much for checking my profile. I have been in the BPO industry and Virtual profession for over 3 years. I am enthusiastic, reliable, well-organized, and efficient. My goal is to make sure that I just don't meet but exceed my clients' expectations. Integrity has been always at the top of my priority. I am open and excited to earn new skills that can help me succeed in what I do. Skills: Graphic Design Email, Phone (Inbound and Outbound), and Text Customer Service Market Research, Cold Calling, and Appointment Setting Email, Calendar, and Schedule Management Team Leader Sales Trainer Social Media Expert I'm skilled in communicating with clients over the phone, through chats, and emails. I have experience using the tools below and I'm eager to learn to use new tools that get the job done well. Canva Adobe Express MS Tools ( Word, Excel, PP, and MS Teams ) Google Workspace ( Gmail, Google Calendar, Google Drive, and Google meet ) Outlook Skype Zoom Slack