RE: APPLICATION Joel Basdeo Having carefully considered your required skills and competencies for the position I hereby submit my application. In support of my application I wish to highlight my working experience of 8 years initially in junior merchandising and sales positions whilst studying. Subsequently for the past 3 years within a trainee management programme at Shoprite for over two years and as Contract Lodge Manager for the past 4 months . These two positions have equipped me with a generalist experience in retail and hospitality. I have a partial IT qualification enhancing my administrative and customer care skills. My core functions included:  Relief Manager - Running the department from beginning to end of shift – Internal and External staff  Staff Meetings - Chairing formal and informal staff meetings  Cash Office and Point of Sale System - Overall Management responsibility of cashiers and cashing up procedures  Management Training in Administration and Operations in following Departments  Groceries  Non food  Delicatessen (Deli)  Fish counter  Butchery  Bakery  Responsibility of departmental duties:  Stock Receiving  Health and Safety and Hygiene  Customer service:  Handling customer complaints/Assisting customers with store related queries  Handling branch transfers of goods for customer related request I may also add, that I have completed my Virgin Active Sales training, and have worked at Virgin Active Potchefstroom, for a period of 8 months. I have an understanding of the dynamics of an organisation and my IT background enhances my administrative and customer skills. My partial qualification in IT, experience, skills and business acumen have resulted in me having the necessary key competencies, to be a contributing member of any team within my scope of experience or any related fields either in a junior or supervisory role. I am currently looking for a position in the market to enable me to complete my degree. I thank you for the opportunity to present my CV and look forward to an opportunity of an interview. Yours sincerely Joel Basdeo (***)-***-****)