For almost two decades, I have been in the fast paced, dynamic and demanding environment of Financial Services, Contact Centers, Sales and Customer Service. My strength and preference is in building teams from scratch or re energizing existing teams. I apply careful selection of the right team members in the right roles, coaching, mentoring, creative training and empowerment. I work well under pressure, have high energy levels and a strong sense of urgency. I am solution focused with excellent inter-personal and communication skills. I easily identify and resolve issues and matters of importance independently. I have a strong sense of and commitment to team work and relationships with well developed and strong leadership ability. I am particularly passionate about making a difference and am selective about the projects and environments I enter, ensuring that I am able to make a meaningful contribution or bring about significant change.