 Computer Associates CA Service Desk Manager R12 Analyst Operations 200  Administrating Exchange 2003  Administering MS Active Directory 2003  Administrating Packeteer 10000 Packetshaper  Administrating and managing HP Procure switch 2848  Administrating Trend Micro Scan mail for Exchange server.  Administrating ESET NOD32 for Exchange {Scottish}  Administrating ESET NOD32 for Networks {Scottish}  Administrating Trend Micro Offices can Anti-virus  Administrating WSUS  Microsoft Desktop Operating systems: Win 95; 98; ME; NT4, XP, XP SP2, XP64, Vista 32 and 64 & Windows 7 32- and 64-bit Windows 8 64bit  Microsoft Server Operating systems: 2000 & Advance server 2000 & Windows server 2003, Windows server 2008 32 and 64 and Windows 2008 Server Release 2 32- and 64-bit Windows 8 Enterprise 64  Unix Operating Systems: Red Hat 1 to Fedora 10, Ubuntu 11.2.1, Kubuntu 9.04 64-bit and Fedora 11 64-bit  Macintosh Operating Systems: OS9, OSX Tiger, Cheetah, Panther, Leopard and OSX Snow Leopard