I earned my diploma in Information Technology from CPUT. Following my studies, I worked in several short-term positions, including as a cashier at Clicks and as a quality tester at an orange factory. I was employed permanently at Waltons Stationery as an IT Technician for more than 10 years, and after my retrenchment, I accepted several contract posts, including casual work as a data capturer and a background extra for various media projects. Skills: Microsoft Office (2007-2016/365) Network Management Windows Desktop OS (XP to 10) Remote Support (e.g., Teamviewer) Troubleshooting Onsite Support Active Directory Management Printer Installation and Support Exchange Management