• Diary Management – Effective management of a complex and challenging diary setting up meetings daily, weekly and monthly and very strict to keep to diary once confirmed with direct report. Very flexible if diary has been booked out for 12 months ahead. • Meetings – booking of boardrooms or locations of meeting. Setting up equipment needed for meetings. Preparing and sending of meeting packs (Agenda’s, meeting minutes, matters arising and any other extra documentations for information purposes). Officially opening and adjourning meetings. Recording meeting minutes and sending it out for amendments, recommendations and approval. Working collaboratively to determine what information might be required in advance of a meeting, articulating clear deadlines for submission and chasing where necessary. • Travel arrangements – Local and International Booking: Flights, Accommodation, Transportation. Travel Documents: Keeping it organized and updated (ID, Passports, Visa’s) Setting up travel itineraries. Making sure that whatever is needed to travel to a specific country gets done before departure in time (vaccinations, documents etc.). Sitting down a month- 2 weeks before departure date to go through all the travel arrangements to confirm and have enough time to amend travel plans where the direct report wishes to change some details about the trip. • Microsoft suite – I am comfortable in all the Microsoft programs and are highly computer literate. • Time Management skills – I have excellent time management skills as it is necessary/important to have a balanced work time schedule every day. • Organizing Skills – I am extremely disciplined when it comes to being organized. • Excellent business/ Client relationships (Internal and External) I always put in extra effort to build business relationships within my organization, it makes life easier when you know your colleagues from other departments and when the time comes to engage with them for business projects etc. I have excellent relationships with all my team members, I am very open and my team members know and feel confident knowing that I have an open door policy, and I am very open minded and biased when they bring or discuss matters or concerns with me about situations within the office. I do have a balance to not get emotionally involved but to assist them in making a sensible decision or to give them the best advise on how to go about the matter. I have a natural ability to communicate with external clients and assisting them, making them feel at ease, comfortable as possible and making them leave confident and happy and insured that they can contact me anytime if they need more assistance. I aim to please my customers always. • Excellent Business Verbal and Written communication skills Face to face, Email, telephone, video conferencing. Very comfortable presenting and communicating marketing proposals to clients. Proactive inbox management, with confidence to make decisions on behalf of the manager/executive where appropriate.I am confident in communicating with my team reporting to me and I am an excellent motivator, relationship developer and very Influential in good ways in the team. I am assertive in sharing my ideas with my direct report or within meetings, as I myself are striving to become a leader one day. I am an excellent motivational speaker, Master of ceremonies, and Public relationship speaker. I communicate and negotiate with ease. ability to write on behalf of the senior team for different audiences. • Co-ordinate and delegation skills – can co-ordinate and delegate to relevant parties if needed when the direct report cannot attend important sessions or is not available to take the necessary actions/decisions .(Only with the permission/Discretion/Authority of the direct report manager or executive management). Can also reroute tasks/matters/calls to correct staff to attend/assist with certain queries • Confidential – Extremely confidential and loyal towards my direct reports. My best top qualities is being confidential and loyal. A high degree of professionalism, tact, and diplomacy, and the ability to exercise discretion regarding the handling and management of sensitive information/issue • Ethical – Always behave in the right manner as I consider myself and was raised with great ethic morals and values. I am a proud staff member of the organization I am employed with and even in my personal time I always keep in mind that I represent the organization and their organizational core values, culture and ethics, no matter where I go. I am commitment to promote and adhere to the agreed values of the organization • Emotional Intelligence – I have a particular interest and passion for psychology and mostly find introverts very interesting, as I am an extravert, because the best talent are found amongst those who cannot express themselves, I find to make a difference in such staff members lives is extremely awarding and I definably feel it is my way of contributing to the culture of the organization. I have empathy but can also be assertive and firm at the same time. I am super matured for my age. • Stress Management – I work and always deliver my best results under pressure, I believe you have good and bad stress and I am capable of balancing both out well. • Team work / working independently – I am confident in dealing with team members and a great team player but I also have the ability to balance and work independently to first focus and work fiercely when it comes down to my direct reports needs and requests firstly. • Working outside required working hours – I always store/save everything on my laptop and carry my laptop everywhere with me especially when I know my direct report is on travel in another city, so I must be able to assist wherever I am or whatever time of the day. I am comfortable and independent and my lifestyle allows me to have the freedom to assist 24/7. I also believe in forwarding my telephone to my mobile once I leave the office everyday so that I can still be able to assist if anyone calls or have an enquiry. I am also always up to date with familiarizing myself with the privacy policy of the organization so that I know what and how to store confidential work or documents to ensure that I always have it at hand when needed if I am not in the office. • Ability to take Initiative – I love spreading positive energy in the office so I definably can take initiative and love to hear and share ideas around the office to raise the office morale. I am always 100% knowledgeable with my company/organization policies and procedures because that allows me to take initiative and make decisions or give feedback on my feet when it comes to situations, matters arising or queries. If I know I have the authority/consent to take the needed decisions immediately, I can. Although I am a Personal assistant, I have also adopted the nick name “leader of the pack” in the office, as everyone in the office know, if there is somethings that management require of the teams, I am always the first one to start things off, or volunteer and get the ball rolling in the office. I think this is an advantage for management as they know I will be the one to get everyone started and psyched up for when changes occur in the organization and get everyone to participate and on board because of my energetic personality. • Attention to detail – I am an over thinker and probably one of my worst but also my best qualities , is that I always first look at the negative before looking at the positive, I first take time to get the facts and all the information that is needed before I come to my final conclusion or decision. I have a very well developed intuition. ( some say it’s a gift, but sometimes it can be a curse) My reviewing skills are also above standard and I have no difficulty in pointing out something that is wrong and sending it back before giving it to my direct report for sign off. • Dedication to tasks – I am well-disciplined in first dealing with the requesting needs of my direct report and then if I have time, deal with the smaller issues at hand depending of the urgency of tasks • Knowledge of administrative and clerical procedures – Production of documents, presentations, and briefings in relation to the work undertaken by manager/executive ensuring an appropriate tone and style, including undertaking desk research and sourcing information from internal and external stakeholders. Dealing with a wide range of enquiries independently, acting as the interface between the manager/executive office and senior personnel within the organization and the external community, including senior personnel nationally and overseas. Provision of high- quality committee support where necessary. Monitoring and processing financial information in accordance with the organization’s policies. Highly developed research skills and experience of producing and analysing complex source material, information and data • The ability to plan and organize events – I am a fond person of events myself so planning events such as farewells, teambuilding, End of the year functions, team celebrations etc. is one of my best skills, it’s something I just naturally do very well. From the planning to execution phase. • Problem-solving skills and leadership skills – I have amazing leadership skills, I attract people naturally and I love assisting, teaching, developing and motivating staff to reach their full and best potential. I can independently manage an office on my own if emergencies occur or the direct report is out of office, and I am fast at thinking on my feet, so problem solving to me is not a challenge. I embrace problem solving as learning curves. I am passionate about leadership and super ambitious a