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HANDSOME M.

Call Centre Team Leader

  • Hourly rate: R200 /hr
  • Experience: 1 Years

About HANDSOME

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I am Handsome Mthembu from Paarl but I currently reside in Krugersdorp. I would like to place my CV for any vacant positions in your company. I matriculated in 2004 at Khabazela High School nearby the Hillcrest small town. I was employed by Frey’s Food Brands as a General Assistant on full time basis since 2006 meanwhile I was studying Payroll Administration at INTEC COLLEGE. I decided to resign at Frey’s in 2008 because I wanted to further my studies even more, so I went to study International Computer Driving Licence certificate at Ethembeni Training Centre in January and later on, I registered for a Diploma in Call Centre Management at INTEC COLLEGE to advance my knowledge. I have passion for work and people. I would like to work in any office environment to contribute towards excellent and improved customer service. In 2014 May, I volunteered at Calvary Communications as a Call Centre Agent for a period of one month because I wanted to familiarize myself with Call Centre Operations. Then, In June 2014, I was hired by a prestigious Call Centre by the name of Ignition Group, it is based in Durban CBD. I was a Sales Agent and my duties were to do Telephonic marketing, placing of orders and capturing of data but I left it due to many contributing factors but my main factor for leaving was to take-on new challenges and the position that I held was not allowing me to unleash my creativity. I wanted a position that was going to challenge me to think out of the box. I have the experience, knowledge and the required skills to execute the responsibilities effectively and efficiently. I am willing to learn more to enhance my experience. I am a person who is committed and willing to go an extra mile in order to fulfill the purpose for the position and to exceed customer expectations. Should my application be successful, please feel free to contact me. Yours Faithfully Mr Handsome Mthembu

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