My name is Gwendoline Mkosana. I have obtained a Tourism Management Diploma at the Walter Sisulu University. I have a Professional Receptionist and Personal assistant Certificate as well as Computer Skills for Windows and Office Certificate from Damelin. I have worked as a Front desk Receptionist at the Road Lodge Hotel and at the Water front Village apartments. I am amazing at customer service. I am a hard worker who has the ability to learn new things. I adapt easily to changes and improve my skills. I am an amazing problem solver. I am friendly, flexible and disciplined. I enjoy interacting, assist and please clients. I have the ability to work well under pressure. I am passionate and highly responsible. I am team player and I am not short tempered.