Dear Sir/Madam, I am innovative and proactive, applying for the position of a Systems Engineer in your Institution I have great passion for quality customer service and satisfaction which can only be achieved through a well-motivated and qualified workforce. I’m a holder of the following: MCSA, MCSE, MCITP-Enterprise Administrator, MCITP-Enterprise Messaging, SQL 2005, A+, N +, ITIL foundation I guarantee that my unique and diverse experience in the past 17 years traveling and working in South Africa, United States of America and Cameroon, makes me the most qualified people’s person for this position. Some recent achievements include the following.  Increased staff engagement on the vision and mission of the organization by 90%, through constant mobilization and motivation  Developed and reviewed IT and other policies, let to continuous improvement  Provided technical support to 15 technicians with 8 schools, fostered a blameless culture which translated to an overall 90% success rate for the business  Excellent team work with the managing director, attracted 2 new partners  Reduced total operation cost by 15% through extensive waste management and strengthening of partnership with key vendors  Investigated incidences, took corrective and preventive actions to avoid recurrence As perfect candidate for this position, this opportunity shall not only be beneficial to your company in achieving continuous growth and integrity, but would facilitate my future growth plan of becoming an ITIL Expert I welcome the opportunity to visit you about this position, find attached resume. Thank you for your time and consideration.