Ability to maintain confidentiality and work with a high level of integrity Good attention to details and levels of accuracy Sets high standards for quality and quantity and work in a systematic, methodical and orderly manner Time management and planning skills Ability to effectively prioritize and execute tasks in a high pressure environment Ability to work independently and in a team orientated environment Service driven, a sense of urgency and a team player – have good human relations Adapts to changing circumstances and handles criticism and writes in a well-structured and logical manner Lead by example - Innovative/critical thinking/ and problem solving Express a keen interest in customer service.