Dear Hiring Manager I would like to communicate my sincere interest in the new Service Desk Analyst position that I found on LinkedIn. While reviewing your company website, I am particularly interested in working with you in Contact centre because I also find my skills and experience match with the role I am keen learning and getting new responsibilities as well demonstrating my knowledges and experience I have gained over the years. Currently, I work as a Support Engineer, focusing on technical support where my attention to detail and other skills were essential to the success of my team I have acquired an understanding of concepts or responsibilities required in job description for this role, as well as how to meet and exceed goals, standards set by the companies I have had the pleasure of working for. I believe I am prepared to handle the exciting challenges this position presents, and I hope you allow me to further discuss my qualifications with you in an interview. I have attached a copy of my resume to this application for your review. Please let me know if you require additional information. Thank you for your time and consideration. Regards, Emmie Puleng Maoba