I am a skilled and successful customer service specialist with a proven ability to ensure outstanding customer experiences. My background includes providing friendly assistance to customers via phone, email and chats while successfully enhancing customer response and managing overall customer service functionality. Responding to all inquiries and concerns and recommending products to suite their needs. Through my experience I have become adept to solving problems, collaborating with team members, and proactively following up with customers, while demonstrating a steadfast focus to customer service excellence.