I believe that success comes from hard work, dedication, a passion for what you do and the willingness to continuously learn new skills. I have 13 years experience as a general manager and 11 years as a broker consultant in the insurance industry. My skills include but are not limited to: * Operations management (Cost management, Annual budget set up and review, management of operations team, new business quotes and presentations, new product sourcing) * Project management (Set up of projects from planning to execution level) * Event/ Team Building (All events) * Research and development of training material * Facilitation of training material (SME in the cleaning industry, soft skills) * Teaching English Second Language: Beginner to Advanced * Coaching and Mentoring * Strong administrative skills * Attention to detail driven * Full computer literate in: Word, Excel, Powerpoint, Outlook * Creative projects - Qualifications: BTech HRM (completed January 2020, graduate April 2020) Diploma OD ETDP TEFL NQF Level 5