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Duran N.

Customer Service Manager

  • Hourly rate: R190 /hr
  • Experience: 6 Years

About Duran

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I am a detail oriented and quality conscious worker seeking the opportunity to grow with the company. I possess strong numeracy skills and competent to learn and adapt easily to new environments. I am confident in my ability to communicate at different levels of management as well as portray strong analytical and time management skills. I am abundantly experienced in computer literacy and excellent with Microsoft Office (MS Word, MS Excel, and MS PowerPoint). I am a fast learner who grasps new concepts quickly and easily. Furthermore, I do enjoy a challenge and always is determined to achieve a positive result of every obstacle faced. I find no difficulty working under pressure and communicating with others in the business environment. I am a dedicated, loyal and hardworking person and I believe that I can be a long-term asset to your company. I am versatile and can perform well in many kinds of challenging positions faced while adding value to your enterprise. Currently I am at a company called Catch Consultants contracted to Multichoice Africa as a Customer Service Supervisor dealing with 7 countries with a total of 130 staff members, monitoring performance of 40 individuals per shift. I deal with the southern region of Africa handling the customer service over social media platforms (Facebook, Twitter, WhatsApp, Email, etc ) for seven countries which includes Angola, Botswana, Malawi, Mozambique, Namibia, Zambia and Zimbabwe.

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