I joined the IT industry in 1997, as a hardware technician, repairing printers and swapping out keyboards and monitors. I was fascinated by software, and all the extra things you could do by just inserting a boot disk, and running a little script from the prompt. I learned a lot about computers, and servers and AS400's. But what I really wanted to know, was how software works. While completing my degree, I learned, SQL, and then developed my first program in Visual Basic 6. Since then I have learned to use Visual Studio, C# and web applications with CSS, and the past ten years I have worked on Crystal, SSRS, Qlikview. I have over 12 years experience on Sage CRM, developing custom Loan Management software using API tools built with C#, SQL and Javascript. If it helps people to do their work faster, then I am satisfied. I have managed staff before, and would be jump at the opportunity to lead a team again. I'm very good at solving problems.