Summary of my skills  leads a team of two Employee Relations Officers to resolve a wide range of employee relations and people management issues, including absence management, work performance, Code of Conduct breaches  Provides advice, guidance, support & information to Senior Manager , managers/ leaders to assist in resolving a wide range of complex employee relations issues; identifies options to resolve issues & outlines associated people and reputational risks  to identify improvements in issue management, HR policies and legal strategies  Handles highly complex cases and manages escalated employee relations issues  Ensures harassment and discrimination allegation investigations are appropriately managed  Provides interpretation & guidance to delivery of policies, & procedures, recommending updates & enhancements as required  Interprets legislation & legal requirements on an informal basis across the organization, but does not provide legal opinions  Provides upward feedback on emerging Employee Relations trends and conducts root cause analysis in conjunction with the Senior Manager, Employee Relations  Builds & maintains strong relationships with Business Groups, Organised labour & Employee Relations  Builds & maintains strong external network within HR & legal communities  Keeps up to date on changes to employment law, assessing impact on Company policies & practices  Supports development of the ER Officers and provides regular coaching to enhance their expertise & capability  Supports managers dealing with legal challenges  Assists in development of Employee Relations learning tools for managers