I am a Travel Specialist - Groups & FIT with currently 5-6 years worth of experience in the industry. I also have 7 experience as a Receptionist therefore I am highly detail orientated and driven with the ability to work under pressure without cracking. As a Travel Specialist , I quote many diverse international markets ; that mainly being the Asian sector . Creating relationships with the relevant suppliers was always a priority ,as this alone made it highly competitive, due to the contracted STO rates which were always received. Duties included: Meeting the requirements of the clients as well as quoting within the budget given. Offering the best possible quoting rate at all times. Keeping up to date with all relevant discounts with the contracted suppliers . Invoicing / Receiving full payment from clients before arrival. Including necessary exchange rates. Booking and prepaying (if necessary )all accommodation , transportation, activities / sight seeing and all restaurants for meals. Making sure all clients preferences are met before arrival. Organizing all needed travel documentation in order to hand over to clients/guests upon arrival. This travel document pack would normally include their Finalized itinerary printed in color (with all emergency numbers), Travel Vouchers for the hotels , Tickets for entrances, Cash , Map etc... Ensure a meet and greet at the airport upon arrival . Ensure the driver and tour guide provide updates on guests everyday. Ensure phone numbers and names of different drivers and guides are always up to date. Ensure a smooth experience for all my FIT and groups. I want all my guests to enjoy their time from the moment they land , and to make sure that they are happy throughout their entire stay with having nothing to worry about i.e. paying for anything ..