Interpersonal skills, (verbal and written) and computer literacy (outlook, word, excel, internet and PowerPoint) and telephone etiquette. Integrity, openness, time management, problem solving skills, planning and organizing skills, coordinating capacity, eloquent and innovative, honest, professional, listening and observing skills, ability to work under pressure Sound knowledge of batho pele principles Detailed orientation Analytical thinker Resourceful and consistence Friendly and approachable