With 20 years’ experience in Information Technology for both the public and private sectors of South Africa as well as having worked in a many different industries I am an ideal candidate for the Marketplace Operations Manager position. Over the years I have had the opportunity to take my technical skills in networks, security, end-user computing, communications and infrastructure and combine them with leadership qualities to become the skilled IT resource that I am today. Starting out as a desktop technician and quickly moving through the ranks to become a highly sought-after Microsoft Engineer and Systems Administrator, delivering on projects in all spheres of IT infrastructure. Running my own consultancy for 12 years I gained particular skills in leadership focusing on ICT operations management, project management and service delivery management. Leading my own support teams as well as that of my customers in co-sourcing projects. I have designed and built infrastructure solutions across the 5 typical domains of ICT infrastructure, implemented service delivery and change management initiatives based on the ITIL best practices framework and participating in as well as leading ICT projects. I have successfully relocated an entire ICT function from location to another on two separate occasions. Selecting and partnering with service providers, as part of vendor management, who have effectively aided in project delivery. I am delivery focused with a strong sense of achievement and an outstanding work ethic. I have an excellent blend and understanding of both technical and business skills. My strong people skills allows me to lead and motivate both technical and non-technical teams, ensuring teams deliver to the best of their ability at all times. A highly effective team player with excellent communication and negotiation skills with the ability to work and relate across all levels of organisations to achieve successful outcomes. I am eager to learn and constantly monitor the industry for new leading-edge technology and trends. After running an ICT consultancy I am looking to enhance my career by re-entering the corporate world to gain mentor-ship and more experience. I hope to take on new challenges and further my learning. Given the chance, I am willing to impart my expertise and skills for the success of the company.