I am a determined individual, with a variety of skills and interests. I am fluent in English, Sesotho and isiZulu. I am a team player and interact well with people at all levels. I believe that persistence, punctuality, assertiveness and a proactive attitude are amongst my strength. I have an enquiring mind, goal oriented, observant and a good team player with very strong work ethic. I am competent, have good written, communication and organizational skills. I have the ability to investigate, probe and provide solutions. I flourish on challenges and always complete any project I start. Moreover, working in an emergency line has given me the opportunity to enhance my soft skills when dealing with people. Various work set ups and challenges have allowed growth in terms of sound judgment, integrity and ability to lead and communicate. I believe that my strong experience in customer service and call Centre exposure makes me a competitive and valuable candidate for your organization.