I am a highly organised, dedicated and diplomatic operational business analyst with a passion for food, hospitality and optimizing customer experience. Efficiency and reliability lies at the core of my personality. I have a very keen interest in business ethics and understanding the inner- workings (and philosophies) of any successful business. I enjoy applying out-of-the-box ideas to deliver creative and effective solutions to any business obstacle. I have a great understanding of all the functional aspects of a business and the management thereof, from team building and financials to production and IT.