I am confident and have positive attitude. ability to communicate well with people at different levels and from different backgrounds, ability to act with tact and discretion, ability to do research and analyse documents and situations, knowledge of the relevant legislation, policies, prescripts and procedures, basic knowledge of financial administration, high level of reliability, language skills and strong interpersonal skills; good telephone etiquette; medium level computer skills, language skills, sound organisational skills, written communication skills, good people skills, detail orientated, time management and conflict handling skills.