Professionally have dynamic experience of around 13+ years in Business Consulting, Business Analysis, Strategic Initiatives, Due Diligence, Business Process Management including multiple domain exposure in SPM, Life Sciences/Healthcare, Banking, Telecom. • Expertise in Business Analysis, Consultancy, Customer Relationship Management and Stakeholder Management • Proficient in Business Analysis, Due Diligence & Business Process Management in ITIL environment • Sound exposure to Enterprise Analysis, Requirement capturing & documentation • Resourceful in interfacing with key decision makers, delivering customized & quality services, attaining customer satisfaction • Well versed with Modelling Tools (MS VISIO), Dia, EA sparx • Efficient Team Player, combining sound communication, interpersonal, problem solving and analytical skills & leadership capabilities to attain overall operational efficiency