I am a successful professional with a wealth of transferable skills gained in the Quality Management and Compliance sectors. I possess a commitment to delivering customer service excellence and a reputation for ensuring complete customer satisfaction. I am able to reduce costs by implementing processes that are more efficient, maximise profits by analysing trends and providing advice and guidance to junior colleagues. I am able to resolve conflict and negotiate appropriate solutions. Some of my strengths include, adaptability, dependability and determination to get the job done. I try to learn something new from every experience as I believe there is always room for continual self-improvement, both personally and professionally. I take cognizance of the rules of professional conduct of the profession that I belong to, and believe in integrity and the utmost honesty. I also believe in transformation towards a standard of excellence, and have a burning passion to excel in anything that I focus my efforts on.