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Amanda S.

Admin Assistant

  • Hourly rate: R50 /hr
  • Experience: 2 Years

About Amanda

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hi there As an administrative intern, I gained valuable insights into office operations and provided vital support to administrative staff. I developed strong organizational skills, performed various clerical tasks, and assisted with project coordination. My attention to detail and ability to multitask effectively allowed me to thrive in a fast-paced environment. During my tenure as a call center agent, I honed my communication and problem-solving skills. I successfully handled a high volume of customer inquiries, resolved complaints, and provided accurate information about products and services. I am adept at utilizing various communication channels and have a proven ability to deliver excellent customer service while meeting performance targets. In addition, my experience in sales has equipped me with the skills necessary to identify customer needs, build rapport, and close deals. I am comfortable engaging with customers, presenting product features and benefits, and negotiating pricing. My sales background has strengthened my ability to understand and anticipate customer preferences, resulting in increased customer satisfaction and repeat business. Throughout my career, I have consistently demonstrated a strong commitment to customer service excellence. I am highly adaptable, thrive in dynamic environments, and possess the ability to quickly learn and adapt to new systems and processes. With a customer-centric mindset, I am able to anticipate customer needs and proactively address any issues that may arise.

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